Service Offerings

Digital Employee Lease

Equip your store with an AI customer service agent available 7×24 hours daily to automatically handle high-volume inquiries, explain services and pricing, and capture customer contact information. Monthly rental includes a compliant script library and maintenance updates throughout the subscription period.

Target Audience

Which merchants are eligible for this service?

Stores with high inquiry volume but insufficient staffBusinesses that miss inquiries outside operating hoursIndustries where service details and pricing require constant clarificationChain stores aiming to standardize external communicationNew brands aiming to elevate the guest experience
Service Offerings

What exactly do we do?

01

Industry-Specific Personas and Scripts

Trained on real-world operational data from foot bath, dining, and beauty salons. Responses align with actual store practices—natural tone, no exaggeration, and no promises of unguaranteed outcomes.

02

7×24 hours of online support

Inquiries outside business hours are still handled. Project details, pricing information, directions to the store, and booking methods are provided instantly, reducing customer loss due to lack of response.

03

Compliance and Risk Control

Built-in industry-specific banned word list and compliant expression guidelines to prevent exaggerated claims and prohibited commitments; sensitive scenarios such as complaints, refunds, and requests for a manager are automatically routed to human agents.

04

Continuous maintenance and iteration

During the lease term, we provide knowledge base maintenance and content updates. Seasonal promotions, price adjustments, and store information changes are synchronized immediately, with regular reviews to ensure answer accuracy.

Service Process

  1. 1Current Status Diagnosis
  2. 2Confirm Proposal and Quote
  3. 3Content Organization and Deployment
  4. 4Monitor and Iterate

Deliverables you will receive

  • Industry-Specific Digital Employee Personas and Script Systems
  • Launched digital employee services
  • Compliance Prohibited Terms and Manual Agent Transfer Rules
  • Maintenance and Update Records During Lease Term
Frequently Asked Questions

Questions about digital employee leasing

Digital employees handle high-frequency inquiries with instant responses and customer data retention. Complex, personalized, or dispute-related cases are routed to human agents per defined rules. The two work in tandem rather than as replacements.

All content is subject to the store's actual information. The system includes a list of industry-restricted terms and compliant phrasing, avoiding absolute claims, efficacy promises, and false urgency. Compliance and accuracy will be verified prior to launch.

We maintain the knowledge base throughout the lease term. Once stores provide updated pricing, promotions, or location information, we synchronize and verify response accuracy automatically—no manual maintenance required from merchants.

You'll receive a reminder before expiration. Digital employee services will pause after expiration and resume upon renewal. We will store and maintain your accumulated scripts and knowledge base content throughout the lease term.

Wondering if digital employee leasing is right for your store?

Leave your contact information to receive a free diagnostic and written quote.