Article Column
A step-by-step guide to the most common merchant questions on AI-driven customer acquisition, GEO optimization, and startup execution. Content is continuously updated—browse by category.
Trade-offs Between Renting Digital Employees and Building In-House Customer Service
Monthly leasing of digital employees and hiring staff while building tools in-house represent two distinct cost and risk structures. This article compares them across four dimensions: investment, expertise, maintenance responsibility, and exit costs.
Digital Employee Script Compliance: Banned Words and Handover to Human Agents
Digital employees represent stores in external communications. Scripts must be authentic, compliant, and auditable. This document outlines our approach and boundaries for persona training, prohibited word filtering, and human handover rules.
How does AI-powered customer acquisition work?
AI-driven customer acquisition isn't about running ads—it's about building content assets that AI can reference long-term. This guide covers the full workflow: information organization, content deployment, lead capture, and monitoring with iteration. It also outlines what merchants need to do at each stage.
Why does a store need a digital employee?
Inquiries outside business hours, repetitive price explanations, and unread messages are the most common reasons for local store customer loss. Digital employees handle these high-frequency接待 tasks, allowing staff to focus on in-store service.
How to get customers to find you on Baidu AI Search
Baidu AI Search delivers direct answers instead of a list of links. This article breaks down the conditions under which merchants are cited in AI search, along with best practices for information consistency, structured content, and verifiable facts.
How to promote your store on Doubao
AI assistants like Doubao are becoming new entry points for local services. This guide explains how merchants can organize store information and prepare Q&A content so that Doubao can read and reference your business when users ask questions.
Want your store to appear in AI answers?
This article covers methodology; implementation requires adapting to each store's specific context. You can book a free AI Visibility Diagnostic, and we'll provide you with a written report.
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